Frequently Asked Questions

How It Works

What is Charity Miles?

Charity Miles is a socially-driven, for-profit company connecting charities, individuals, and corporate sponsors to create social change. Our product is an iPhone/Android app enabling you to earn money for charity every time you walk, run, bike, skip, dance or do any human-centered activity. So far our members have earned over $2.5 million to charity!

Just choose from 1 of our over 40 charity partners like Feeding America, Pencils of Promise or World Wildlife Fund and get moving. When you finish, you have the option to share your activity on Facebook or Twitter: to build awareness about the cause you supported and to say thanks to your sponsor.

Based on how far you go, you will earn money for charity just by using the app. The money comes from our corporate sponsors who are repurposing their advertising budgets for good. We are grateful for their support and hope you are too!

Where does the money come from?

We’re supported by corporate sponsors like Johnson & Johnson, Del Monte Fresh, Brooks Running, Blueprint for Athletes and others. These companies are repurposing their media budgets (money that otherwise would have been spent on other advertising like banner ads) for social good.

Our sponsors want to do good with their advertising budgets, but they need advertising results to be able to re-allocate those larger (non-charity) budgets. Therefore, we deliver premium advertising that’s a higher quality than ordinary banner ads. We enable them to measure a high-quality return on investment (ROI) from their investment and thereby reallocate larger portions of their advertising budgets for social good.

How do we measure distance?

We use your phone’s GPS and motion sensors to detect your motion and measure your distance. For the Outdoor Walk, Run & Bike modes, we use your phone’s GPS, which is usually the most accurate in measuring distance. For the Indoor Walk and Run modes, we use your phone’s accelerometer to register activity, which gives an approximation of your distance and is slightly less accurate.

If you are experiencing consistent and large discrepancies, please let us know. Simply click Contact Us in the top right-hand corner of the Help section or email: support@charitymiles.org.

Sponsor Questions

Who are your sponsors?

with our Members and repurpose their advertising budgets for social good. Some of our sponsors include:

Johnson & Johnson

Sunniva Super Coffee

Blueprint for Athletes

Brooks Running

Del Monte Fresh

Varidesk

JackRabbit

Thrive Market

How can I sponsor Charity Miles?

We’re thrilled to know you’re interested in being a potential sponsor. As a sponsor, you can expect to receive unparalleled mobile engagement and social amplification with our community of active, healthy and socially conscious people.

To get in touch, please email sponsor@charitymiles.org. We look forward to hearing from you!

Charity Questions

Who are your Charity Partners?

We’re fortunate enough to partner with the following 42 charities:

  1. Achilles International
  2. ALS Association
  3. Alzheimer’s Association
  4. The American Diabetes Association
  5. ASPCA
  6. Autism Speaks
  7. Back On My Feet
  8. charity: water
  9. Crohn’s & Colitis Foundation of America
  10. DoSomething.org
  11. Every Mother Counts
  12. Feeding America
  13. FNSNA (Foundation of the National Student Nurses Association)
  14. Girls On The Run
  15. Girl Up
  16. Habitat for Humanity
  17. The Ironman Foundation
  18. The Leukemia & Lymphoma Society
  19. The Michael J. Fox Foundation
  20. MS Society
  21. National Park Foundation
  22. The Nature Conservancy
  23. Nothing But Nets
  24. Operation Smile
  25. The Partnership For A Healthier America
  26. Pencils of Promise
  27. (RED)
  28. St. Jude’s Children’s Research Hospital
  29. Save the Children
  30. She’s the First
  31. Shot@Life
  32. Sight for Kids
  33. Soles4Souls
  34. Special Olympics
  35. Stand Up to Cancer
  36. Team for Kids
  37. Team Red, White & Blue
  38. USO
  39. Vision Spring
  40. The World Food Programme
  41. World Wildlife Fund
  42. Wounded Warrior Project

How do you choose your Charities?

We strive to offer our Members a diverse selection of world-class charities creating real impact and tackling an array of issues. When selecting charities to partner with, we consider several criteria in our evaluation:

  1. Is the charity leading its field with cutting-edge, high-impact work?
  2. Will a lot of our members walk, run and bike for it?
  3. Does the charity represent a cause that is already represented in Charity Miles?
  4. Does the charity help us attract sponsors that will make our sponsorship pie bigger for everyone?

Note: we do NOT consider ratings on Charity Navigator, Guidestar or other rating agencies whose sole criteria for evaluating charities is overhead ratios. We do not think this is the most effective way to evaluate a charity's impact. For more on this, we recommend you check out Dan Pallotta's book “Uncharitable” or watch this powerful Ted Talk.

We want our legacy to be that we made a big impact, not that we kept the overhead low!

How do I get my Charity added?

We’re honored to be partnered with 42 of the world’s most innovative charities. And we’re honored that so many charities would like to join our family. If you’re a nonprofit interested in becoming a Charity Miles partner, please fill out our application from here.

If you’re a Charity Miles Member and have a charity that you think should be in the Charity Miles app, we ask that you reach out to the charity first. If they’re interested, please ask them to fill out the above application.

We have a long waiting list at the moment but are working towards having the resources and infrastructure to support everyone. Thanks so much for your interest and purposeful work!

How do I know my charity gets the money?

At the end of every term, we split the sponsorship pool between our charity partners based on their mileage earned. We then send them each a check with their “cut”. If you reach out to these charities on their social media, they can validate and answer any questions you have.

Team Questions

What are teams?

Teams are a fun, easy way for groups of people to build community, motivate each other and see the collective impact they have together. Anyone can create a team, and you can be on as many teams as you want.

You can see the collective number of miles a team has accomplished together, as well as a Leaderboard of the top 25 members on the team.

How do I join a team?

It’s simple! Once you’re logged into Charity Miles, select the Team tab (second to the right on the bottom of the screen). In the search bar enter the team name you would like to join. Be sure the spelling is correct and mirrors how the team spells it. After you find the team you want to join, tap the green Join team button.

How do I create a team?

It’s simple to create a team! Start by logging into Charity Miles, then select the Team tab (second to the right on the bottom of the screen). To create a new team, click +NEW TEAM in the upper right-hand corner.

Next, enter a team name as either a hashtag (i.e., #TeamName) or handle (i.e., @TeamName). The difference between #TeamName and @TeamName is that we may eventually allow the owner of the @TeamName Twitter handle to administer their @TeamName team.

Once you create your team, invite all of your friends, family and colleagues to join! In the upper right-hand corner of your team page is a gear. Tap the gear and options will display to invite your friends via text or share an invite via Facebook and Twitter.

Can I join more than one team?

Yes, of course! We love when Members join more than one team. 🙂

You might be wondering, well, how will my miles save to multiple teams? Your total workout miles will be reflected on each team’s leaderboard. Note: this doesn’t change how much money is earned in total for charity, but it allows you to engage with a variety of different communities.

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